Cancellation & Refund Policy

This policy covers the paid 30-minute (₹99) and 60-minute (₹199) calls booked through /book. The free 15-minute intro call has no payment, so no refund terms apply to it. Section 7 covers the premium digital content (Interview prep).

1. If Anupam cancels or doesn't show up

If a scheduled paid call is cancelled by Anupam, or he does not show up for it, you get a full refund.

2. If you need to cancel

Cancel 24 hours or more before your scheduled time and you get a full refund. Cancelling within 24 hours of the scheduled time is not eligible for a refund, since the slot was held for you.

3. Rescheduling

You can reschedule a paid call once, free of charge, up to 12 hours before the scheduled time, using the reschedule link in your Cal.com confirmation email. Rescheduling within 12 hours of the scheduled time is treated the same as a cancellation within 24 hours (no refund, no automatic reschedule) - email anupamkumar.nith@gmail.com and Anupam will try to accommodate it, but it isn't guaranteed.

4. If you don't show up

No refund is given if you don't show up for a scheduled paid call.

5. How refunds are processed

Eligible refunds are processed back to the original payment method through Razorpay, typically within 5 to 7 business days of approval. Razorpay's own processing times for your bank or card network may add a little extra time on their end.

6. How to request a refund

Email anupamkumar.nith@gmail.com with your Razorpay payment ID and the scheduled call time. Requests are reviewed against the terms above and you'll get a reply confirming the outcome.

7. Premium digital content (Interview prep)

The Pro pass (1 year ₹199, 2 years ₹299, lifetime ₹999, each a one-time payment) that unlocks the full Interview prep content is digital content delivered instantly to the Google account you signed in with. Because it is available the moment payment is confirmed, it is not refundable once you have accessed the full content, and time already used or expired on a 1 or 2 year pass is not refunded. You are entitled to a refund if your payment failed but you were charged, or if you were charged more than once for the same purchase: email anupamkumar.nith@gmail.com or use the contact form with the Razorpay payment ID and the email of the account. Coupon codes are single-account promotions, non-transferable, and have no cash value; a discounted or free purchase made with a code is not refundable as cash. Refunds, where due, follow section 5.

8. Governing law

This policy is governed by the laws of India.

9. Contact

Questions about a refund or reschedule? Email anupamkumar.nith@gmail.com, or use the contact form.